Shipping policy

Preparation time
Every piece is assembled by hand. Allow 7 business days between your order and the parcel leaving.

Where we ship from
Orders are dispatched from Brussels, Belgium.

Delivery charges and times
Delivery charges and the estimated delivery time are calculated from your address and shown before payment. Delivery time is in addition to the preparation time above.

Customs
For deliveries outside the European Union, any customs duties or import taxes are payable by the recipient. They are included neither in the price nor in the delivery charge.

Delays
Stated times are carrier estimates and are not guaranteed. We cannot be held responsible for a delay once the parcel has been handed to the carrier.

Returns
Return and refund conditions are set out in our Refund Policy.

For any question about a delivery: makena.bijoux@gmail.com